Receptionist cum Telecaller (1)

Full time @Viriksha HR Solution in Customer Support
  • Chetpet, Chennai, Chennai, Tamil Nadu, India View on Map
  • Post Date : October 1, 2024
  • Apply Before : October 31, 2024
  • Salary: $15,000.00 - $20,000.00 / Monthly
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Job Detail

  • Job ID 4553
  • Offered Salary 1000
  • Experience Less Than 1 Year
  • Gender Female
  • Industry Management
  • Qualifications Diploma
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Job Description

“Exciting Receptionist cum Telecaller job opening in Chennai! Minimum 1 year of experience required. Apply now to be part of a reputed organization. Send your CV to ranjitha@virikshahrsollution.in or call 9445816767.”

We are happy  to announce you that we came  with new opening  for our reputed clients in Chennai!!

Designation:  Receptionist  cum Telecaller

Location:  Chetpet, Chennai!!

Experience : 1+yrs

Gender : only female candidates,

Role & responsibilities:

  • Greet and welcome visitors in a professional manner.
  • Answer, screen, and forward incoming phone calls.
  • Handle inquiries and provide information regarding services or products.
  • Schedule appointments and manage the reception area.
  • Make outbound calls to follow up with clients and promote services.
  • Maintain and update customer records in the database.
  • Assist in administrative tasks as required, including filing and documentation.
  • Ensure a clean and organized reception area.

Requirements:

  • Minimum 1 year of experience in a receptionist or telecalling role.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office and basic computer skills.
  • Strong organizational and multitasking abilities.
  • Ability to handle customer inquiries with professionalism and courtesy.

 

Interested candidates share your update  CV @ ranjitha@virikshahrsollution.in/ 9445816767

Exciting Job Opportunity with No. 1 Company: Receptionist cum Telecaller in Chennai

We are delighted to announce a new and exciting opportunity with one of our most reputed clients in Chennai! If you have a passion for customer service, love interacting with people, and are looking for a dynamic role that combines both receptionist and telecalling duties, this could be the perfect opportunity for you!

Designation:Receptionist cum Telecaller
Location: Chetpet, Chennai
Experience: Minimum 1+ years
‍ Gender:Female candidates only

 Role & Responsibilities:
As a Receptionist cum Telecaller, you will play a pivotal role in the smooth operation of our client’s business. Your key responsibilities include:

1. **Greet and Welcome Visitors**: You will be the first point of contact for all visitors, ensuring a professional and warm welcome. Your role is to create a positive first impression, helping visitors feel comfortable and valued.

2. **Answer, Screen, and Forward Incoming Phone Calls**: You will manage all incoming phone call Receptionist cum Telecaller: Maintain and update customer records, assist with administrative tasks, and ensure a clean and organized reception area. Actively promote services, build relationships, and encourage repeat business. s, ensuring that they are answered promptly and forwarded to the appropriate departments or individuals. You’ll be the voice of the company, handling every interaction with professionalism and courtesy.

3. **Handle Inquiries and Provide Information**: Clients and customers may inquire about services or products. You’ll be expected to provide accurate and helpful information, guiding them to the services they need.

4. **Schedule Appointments and Manage the Reception Area**: You will take responsibility for scheduling appointments and ensuring the reception area is organized and professional at all times. This ensures that both clients and employees have a seamless experience.

5. **Make Outbound Calls to Follow Up with Clients and Promote Services**: Part of your role will involve making outbound calls to follow up with clients regarding services and ensuring client satisfaction. You’ll also be actively promoting services, helping to build relationships and encourage repeat business.

6. **Maintain and Update Customer Records**: Keeping customer records updated in the database is crucial to ensuring smooth operations. You’ll assist in organizing these records to ensure information is readily accessible and accurate.

7. **Assist with Administrative Tasks**: Your role may require you to assist with general administrative tasks, including filing, organizing documents, and ensuring that everything runs efficiently in the office.

8. **Ensure a Clean and Organized Reception Area**: Maintaining the appearance of the reception area is essential. It reflects the professionalism of the organization. You’ll ensure that it is always clean, organized, and welcoming to visitors.

**Requirements**:
For this exciting opportunity, we are looking for candidates who meet the following criteria:

✅ **Minimum 1 Year of Experience**: Previous experience in a receptionist or telecalling role is essential. We are looking for candidates who can handle responsibilities efficiently from day one.
✅ **Excellent Communication Skills**: Verbal and written communication skills are key to this role. You will need to communicate clearly, professionally, and courteously with clients and team members.
✅ **Proficient in MS Office and Basic Computer Skills**: Strong skills in MS Office (Word, Excel, Outlook) and basic computer operations are required. You’ll need to manage appointment schedules, customer databases, and communication effectively.
✅ **Strong Organizational and Multitasking Abilities**: You’ll need to handle multiple tasks simultaneously, including managing incoming calls, greeting visitors, and scheduling appointments, all while maintaining a calm and professional demeanor.
✅ **Ability to Handle Inquiries with Professionalism and Courtesy**: Customer service is at the core of this role. You must be able to handle inquiries from clients with patience, courtesy, and professionalism, even in a fast-paced environment.

**Why This Role?**

1. **Growth Potential**: This role is not just about managing calls or greeting visitors; it’s a critical part of the business’s operations. If you’re looking to grow your career in administrative or client-facing roles, this position offers valuable experience.

2. **Client-Focused Environment**: This role allows you to be at the forefront of client interactions. You’ll be the face and voice of the company, directly contributing to client satisfaction and business growth.

3. **Dynamic Work Culture**: Working as a receptionist cum telecaller means that no two days will be the same. It’s an ideal role for someone who enjoys a mix of responsibilities and thrives in a dynamic work environment.

4. **Work in a Reputed Organization**: Joining this company means being part of a team known for its professionalism and commitment to customer service. It’s an excellent opportunity to build your career in a respected and established business.

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Using these keywords in your resume and application will increase the likelihood of your application being noticed and fast-tracked for review.

Application Process:

If this exciting opportunity sounds like the perfect fit for you, we’d love to hear from you! Please send your updated CV to ranjitha@virikshahrsollution.in or call us directly at **9445816767** to apply. We are looking for individuals who are passionate about customer service and eager to contribute to the success of a well-reputed organization.

About Our Client:

Our client is one of the leading organizations in Chennai, known for its commitment to excellence and its client-first approach. They are dedicated to fostering a positive and professional environment where employees can grow and thrive. With a focus on quality service and innovation, our client is looking for individuals who share these values to join their team.

Located in **Chetpet**, Chennai, this is a fantastic location for candidates looking to work in a vibrant and growing part of the city.

*Meta Description*:

“Exciting Receptionist cum Telecaller job opening in Chennai! Minimum 1 year of experience required. Apply now to be part of a reputed organization. Send your CV to ranjitha@virikshahrsollution.in or call 9445816767.”

This job is ideal for candidates looking to build or grow their careers in receptionist and telecalling roles. It offers a great balance of customer service, administrative work, and sales promotion. Plus, the opportunity to work in a highly regarded organization in Chennai makes this position even more appealing for the right candidates.

By taking on this role, you’ll be playing an integral part in ensuring the smooth day-to-day operations of the business, while also helping to grow and promote the company’s services. Your work will directly impact the success of the company and its relationship with clients.

*How to Stand Out in Your Application**:

To make sure your application stands out, here are a few tips:

1. **Highlight Your Communication Skills**: Since this role is client-facing, it’s essential to emphasize your ability to communicate effectively, both over the phone and in person. Mention any experience where you’ve successfully handled customer inquiries or managed front desk responsibilities.

2. **Showcase Multitasking Abilities**: Demonstrate your organizational skills and ability to manage multiple tasks at once. The role involves a blend of receptionist duties and telecalling, so examples of how you’ve managed similar responsibilities in the past will be valuable.

3. **Proficiency in MS Office**: If you’ve worked with databases, managed appointments using Outlook, or created reports using Excel, make sure to highlight these experiences on your resume.

4. **Focus on Professionalism**: This role demands professionalism in all interactions. Whether it’s greeting visitors or handling sensitive information, showing that you have the maturity and discretion to manage these tasks is critical.

This exciting role as **Receptionist cum Telecaller** in Chennai offers a unique blend of administrative and customer service responsibilities. If you have a passion for interacting with clients, managing office operations, and promoting services, then we encourage you to apply today.

Don’t miss out on this chance to grow your career with a leading organization! Send your updated CV to **ranjitha@virikshahrsollution.in** or call **9445816767** to apply. We look forward to hearing from you!

**Additional Job Description for Receptionist cum Telecaller in Chennai**

**Overview of the Role**:

As a **Receptionist cum Telecaller**, you will be the first point of contact for the company’s visitors and clients, playing a vital role in shaping their impression of the business. Your duties will blend receptionist tasks with telecalling responsibilities, ensuring a smooth flow of operations, communications, and client relationships. This role is ideal for individuals who excel in customer service, administrative work, and outbound calling.

**Key Duties in Detail**:

1. **Greeting and Welcoming Visitors**:
– As a **Receptionist**, your primary responsibility will be to create a welcoming atmosphere for visitors and clients who visit the office. You’ll greet them warmly, guide them to the appropriate department or individual, and ensure they feel comfortable while they wait.
– Professionalism is key here, as your interaction will set the tone for the visitor’s entire experience with the company. Whether it’s a client meeting or a vendor visit, your role is to make sure the process is seamless.
– You will manage visitor logs, issue visitor passes, and ensure compliance with security protocols, such as checking IDs and adhering to sign-in procedures.

2. **Managing Incoming and Outgoing Calls**:
– **Telecalling** responsibilities will include managing the company’s phone lines. You will answer, screen, and forward calls to the appropriate departments or individuals. It’s crucial to be courteous, professional, and efficient in managing these calls.
– Besides handling incoming calls, you’ll be responsible for **outbound calls**. These calls could be to follow up on customer inquiries, confirm appointments, or promote the company’s products and services. You will play a key role in client retention by ensuring that all follow-up calls are handled in a timely and professional manner.

3. **Handling Client and Customer Inquiries**:
– Often, clients and customers will have questions about the services or products the company offers. In this role, you’ll need to provide accurate information and address concerns efficiently.
– Whether over the phone or in person, you will be expected to have a thorough understanding of the company’s offerings to help customers make informed decisions. You may also be required to escalate more complex queries to the appropriate team members for resolution.

4. **Appointment Scheduling**:
– Another critical responsibility is scheduling appointments for clients, staff, or executives. You will need to be organized, ensuring that calendars are updated, and appointments do not overlap.
– You will coordinate with clients and the internal team to arrange meetings and ensure everyone is informed of upcoming appointments. Time management skills are essential to keep the flow of meetings and appointments running smoothly.

5. **Promoting Services and Products**:
– As part of your telecalling duties, you will be actively promoting the company’s products and services to potential and existing clients.
– You’ll be tasked with maintaining a balance between being informative and persuasive, ensuring that customers feel supported, not pressured. Your role in promoting services is crucial to driving business growth and customer engagement.

6. **Database and Record Management**:
– A key part of your role will involve maintaining customer records and databases. This includes updating contact information, inputting new client details, and ensuring that all records are organized and easily accessible for future reference.
– You will use tools such as **MS Office**, especially Excel and Word, to keep track of these records, so proficiency in these programs is required.

7. **Administrative Support**:
– In addition to receptionist and telecalling duties, you’ll assist with general office administration. This might include filing documents, preparing reports, organizing mail, or helping with other clerical tasks.
– Your role in supporting the administrative side of the business ensures that office operations run smoothly, and you will often collaborate with various departments to facilitate daily tasks.

8. **Maintaining the Reception Area**:
– Your role involves ensuring that the reception area is always clean, organized, and presentable. This space is a reflection of the company’s professionalism, and it is your responsibility to keep it looking professional and welcoming at all times.

 **Additional Skills and Competencies Required**:

1. **Exceptional Communication**:
– You will need to have strong verbal and written communication skills to handle inquiries, give directions, and make outbound calls. Your ability to convey messages clearly and professionally is critical in this client-facing role.
– Written communication is also important for managing emails, appointment confirmations, and client records.

2. **Multitasking and Time Management**:
– Since you will be managing various responsibilities simultaneously, such as handling phone calls, greeting visitors, and scheduling appointments, strong multitasking skills are essential.
– Effective time management ensures that tasks are completed on time, especially when dealing with high volumes of client traffic or calls.

3. **Customer Service-Oriented**:
– Your approach to customer service must be proactive, polite, and solution-focused. It’s essential to ensure that all client interactions leave a positive impression of the company, whether in person or over the phone.
– You should have the ability to de-escalate issues and provide solutions quickly, ensuring customer satisfaction at all times.

4. **Technical Proficiency**:
– While the role primarily involves reception and telecalling, you’ll also need to be proficient with computers and technology. This includes handling **MS Office tools** like Word, Excel, and Outlook for managing records, communications, and appointments.
– Basic troubleshooting abilities for office equipment, such as printers, fax machines, and phone systems, will be an added advantage.

**Why This Job is an Excellent Opportunity for You**:

1. **Career Growth Potential**:
– This position provides an opportunity to grow within a reputable organization. If you are seeking to advance in client services, administrative roles, or telecalling, this job offers valuable experience.
– The skills and experience you gain here can be a stepping stone to higher roles in administration, customer relations, or even managerial positions.

2. **Learning and Development**:
– Working closely with clients, internal teams, and managers will allow you to sharpen your interpersonal and organizational skills. You will also have opportunities to develop your technical proficiency by working with office tools and systems daily.
– The company offers a dynamic work environment where you can learn and grow continuously, making it an ideal role for individuals looking to enhance their skill set.

3. **Building Professional Relationships**:
– As a **Receptionist cum Telecaller**, you will interact with various individuals, from clients to executives. This role provides the opportunity to build professional networks, which can be valuable for your future career.
– You’ll also develop strong relationships with team members, contributing to a positive and collaborative work environment.

4. **Exposure to the Corporate World**:
– This job will give you insight into the inner workings of a professional office environment. You’ll gain experience in managing office operations, client interactions, and administrative tasks, all of which are critical in a corporate setting.
– For individuals looking to transition into more administrative or managerial roles in the future, this experience will be incredibly beneficial.

**Salary and Benefits**:
While the salary details will depend on the candidate’s experience and qualifications, our client offers a competitive package, including:

– **Basic Salary**: Commensurate with industry standards and candidate experience.
– **Performance Bonuses**: Based on the successful handling of client interactions, telecalling results, and overall job performance.
– **Benefits**: Health insurance, paid time off, and potential opportunities for career development through internal training programs.

**About the Company**:  https://virikshahrsolution.com/ Our client is a well-established, reputable firm located in **Chetpet, Chennai**. They pride themselves on delivering exceptional customer service and maintaining a professional, efficient work environment. They are known for their employee-centric approach, fostering a workplace that promotes growth, teamwork, and innovation. By joining their team, you will be part of an organization that values your contributions and supports your career progression.

Meta Description:
“Exciting Receptionist cum Telecaller job in Chennai! 1+ year of experience required. Female candidates only. Apply today for a rewarding career with our top client.”

This job opportunity as a **Receptionist cum Telecaller** in Chennai is not only a great role for those seeking stability and growth, but it also offers valuable hands-on experience in customer service and office administration. It’s a perfect role for those who enjoy being in the center of operations, managing multiple responsibilities, and making a difference in how clients perceive and experience a company.

For more details and to apply, contact us via email at **ranjitha@virikshahrsollution.in** or call us at **9445816767**. We look forward to hearing from you!

Viriksha HR Solutions is a premier human resources consulting and recruitment firm dedicated to providing top-notch staffing and HR services to businesses across various industries. With a strong presence in Chennai, Viriksha HR Solutions has earned a reputation for its expertise in talent acquisition, workforce management, and HR consultancy, helping both companies and job seekers achieve their professional goals.

Who We Are:
Founded with a mission to bridge the gap between talented professionals and reputable organizations, Viriksha HR Solutions specializes in offering customized recruitment and HR solutions that cater to the unique needs of each client. Whether it’s sourcing skilled candidates for entry-level positions or filling leadership roles, the firm provides comprehensive staffing services that ensure businesses have the right talent to thrive.

Our Services:
Viriksha HR Solutions offers a wide array of HR services designed to meet the specific requirements of its clients, including:

1. **Talent Acquisition and Recruitment:**
– Viriksha HR Solutions focuses on identifying, sourcing, and recruiting top-tier talent for various industries, such as IT, manufacturing, healthcare, and more. The firm’s experienced recruitment team understands the nuances of each sector, ensuring that candidates align perfectly with the job roles they are placed in.

2. **Temporary and Permanent Staffing Solutions:**
– Whether companies are looking for temporary staffing solutions to meet seasonal demands or permanent hires for long-term projects, Viriksha HR Solutions has the expertise to cater to both. The firm offers flexible hiring models to match the specific needs of the organization.

3.Executive Search:
– For companies seeking to fill senior management and executive roles, Viriksha HR Solutions provides specialized executive search services. Their vast network and deep industry insights allow them to identify leadership candidates who are not only qualified but also a cultural fit for the organization.

4. HR Consulting:
– Viriksha HR Solutions also offers strategic HR consultancy to help businesses manage their workforce effectively. This includes services such as employee retention strategies, performance management, and HR policy development.

5. Payroll Management:
– The firm provides end-to-end payroll management services, ensuring accurate and timely payroll processing, compliance with regulations, and employee satisfaction.

6. Training and Development:
– To help companies improve the skills and capabilities of their employees, Viriksha HR Solutions offers corporate training programs in areas like soft skills, leadership development, and technical expertise.

Why Choose Viriksha HR Solutions:
Viriksha HR Solutions stands out in the HR consultancy space for several reasons:

1. **Expertise Across Industries:

– With in-depth knowledge of various industries and markets, Viriksha HR Solutions ensures that its clients get the most qualified candidates who meet both the technical and cultural requirements of the organization.

2. **Customized Recruitment Strategies:**
– The firm tailors its approach to recruitment and staffing based on the needs of the business, ensuring that clients receive personalized solutions. This flexibility has made Viriksha a trusted partner for both small businesses and large enterprises.

3. **Client-Centric Approach:**
– Viriksha HR Solutions is committed to providing a seamless experience for its clients, ensuring that the hiring process is smooth, efficient, and transparent. The firm maintains strong communication with its clients throughout the recruitment process to ensure their needs are met.

4. **Focus on Quality:**
– The team at Viriksha HR Solutions takes pride in its rigorous candidate screening process. Every candidate is carefully vetted to ensure they possess the skills, experience, and personality traits necessary to succeed in their respective roles.

5. **Commitment to Candidate Satisfaction:**
– In addition to serving businesses, Viriksha HR Solutions is equally committed to supporting job seekers. The firm helps candidates navigate the job market, offering guidance on resume building, interview preparation, and career development.

### **Industries We Serve:**
Viriksha HR Solutions has successfully placed candidates in a wide range of industries, including:

– **Information Technology (IT)**
– **Manufacturing**
– **Healthcare**
– **Banking and Finance**
– **Retail**
– **Hospitality**
– **Education**
– **Telecommunications**

### **Vision and Mission:**
**Vision**:
Viriksha HR Solutions aims to be a leading HR solutions provider in India, recognized for delivering unmatched service quality and helping businesses build strong, efficient teams.

**Mission**:
To create value for both employers and employees by offering reliable, innovative, and tailored HR solutions that empower businesses to grow and individuals to advance their careers.

### **Our Core Values:**
1. **Integrity**:
– Viriksha HR Solutions operates with transparency and honesty in all client and candidate interactions, fostering trust and long-lasting relationships.

2. **Excellence**:
– The firm strives to deliver the highest standards of service in every aspect of its business, from recruitment to consulting.

3. **Innovation**:
– Viriksha HR Solutionshttps://virikshahrsolution.com/ is constantly evolving and adapting to the latest trends and technologies in the HR space to offer cutting-edge solutions.

4. **Customer Satisfaction**:
– Both client and candidate satisfaction are central to the firm’s operations. Viriksha HR Solutions ensures that its services exceed expectations and deliver tangible results.

5. **Collaboration**:
– Teamwork is key to Viriksha HR Solutions’ success, both internally and with clients. The firm believes that collaboration leads to innovative solutions and stronger outcomes.

### **Success Stories**:
Over the years, Viriksha HR Solutions has successfully helped countless businesses find the right talent and has placed numerous job seekers in fulfilling positions. The firm’s commitment to excellence has resulted in long-standing relationships with its clients, many of whom continue to rely on Viriksha for their ongoing HR needs.

**Conclusion**:
In today’s competitive business environment, having the right team is essential for success. **Viriksha HR Solutions** has proven to be a trusted partner for organizations seeking to build strong, talented, and motivated teams. Whether you are a business looking for HR support or a job seeker aiming to take the next step in your career, Viriksha HR Solutions is here to guide you every step of the way. With a focus on quality, integrity, and customer satisfaction, Viriksha HR Solutions continues to make a positive impact in the world of recruitment and HR consulting.

For more information or to get in touch with us, visit [Viriksha HR Solutions](http://www.virikshahrsolutions.com). We look forward to partnering with you to achieve your business and career goals!

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