Greetings from Viriksha HR Solution ! https://virikshahrsolution.com

We are Looking for Manager – Technical Sales 

Location : Chrompet

Experience : 5+ years

Roles & Responsibilities (Viriksha Hr Solution):

• Handling the existing customer’s market and have the continuous relationship.
• Should be able to handle the sales team from different location in India.
• Should be able to handle the existing customers in aboard and foreign traders.
• Able to co-ordinate with Sales orders, customer’s liaison aligned with factory
  production.
• Able to handle the Sales ERP & CRM effectively and derive the data out of it.
• Self-driven and effectively manage sales objections.
• Shall be innovative to understand our products and be able to deliver the USP to
  customers appropriately.
• Shall be ready to travel all over India and aboard.

Key Responsibilities of a Sales Manager

The role of a Sales Manager is pivotal in driving business growth, maintaining customer relationships, and leading a dynamic sales team. This position demands versatility, strategic thinking, and a proactive approach to achieving organizational goals. Below is a detailed overview of the responsibilities and expectations:

1. Maintaining Relationships with Existing Customers

A significant part of the role involves nurturing and strengthening relationships with existing customers. This includes:

• Ensuring a consistent and productive interaction with clients to understand their needs and expectations.
• Acting as a trusted point of contact for resolving queries, addressing concerns, and maintaining loyalty.
• Developing tailored solutions that align with customer requirements to foster long-term partnerships.

2. Leading a Diverse Sales Team

Managing a geographically dispersed sales team requires strong leadership skills. Responsibilities include:

• Guiding and mentoring team members from different locations across India to achieve sales targets.
• Monitoring team performance, providing constructive feedback, and ensuring alignment with organizational objectives.
• Encouraging collaboration within the team and promoting best practices to enhance productivity.

3. Managing International Customers and Traders

In addition to handling domestic clients, the role involves engagement with international customers and foreign traders. This includes:

• Building and sustaining relationships with overseas clients to expand the global customer base.
• Understanding the nuances of international trade to effectively communicate and negotiate with foreign stakeholders.
• Addressing challenges specific to international markets while ensuring smooth operations and client satisfaction.

4. Coordinating Sales Orders with Production

Seamless coordination between sales and production teams is critical for timely delivery and customer satisfaction. Responsibilities in this area include:

• Liaising with the factory production team to align sales orders with manufacturing schedules.
• Ensuring clear communication between customers and production teams to avoid delays or discrepancies.
• Monitoring the progress of orders to ensure on-time delivery and quality assurance.

5. Utilizing Sales ERP and CRM Systems

Effectively managing sales data and processes through technology is a key aspect of this role. Responsibilities include:

• Operating ERP and CRM systems efficiently to track sales activities, customer interactions, and order status.
• Deriving actionable insights from system data to inform sales strategies and improve decision-making.
• Maintaining accurate and up-to-date records to support reporting and analytics.

6. Overcoming Sales Objections

Handling objections and challenges in the sales process is essential for success. This requires:

• Being self-driven and confident in addressing customer concerns or objections.
• Leveraging product knowledge and communication skills to turn objections into opportunities.
• Demonstrating resilience and adaptability to navigate complex sales scenarios.

7. Communicating Product Value

An in-depth understanding of the company’s products is crucial for effectively communicating their unique selling points (USPs). Responsibilities include:

• Gaining a comprehensive understanding of product features, benefits, and applications.
• Articulating the value proposition of products in a way that resonates with customer needs.
• Developing innovative approaches to demonstrate how products can solve specific customer challenges.

8. Traveling for Business Development

The role involves extensive travel to build relationships, explore new markets, and expand the customer base. Expectations include:

• Being ready to travel across India and abroad for client meetings, trade shows, and business development activities.
• Representing the organization professionally and effectively during in-person engagements.
• Building a strong presence in target markets to drive growth and enhance brand visibility.

Desired Attributes

To excel in this role, candidates should possess the following qualities:

• Strong Interpersonal Skills: Ability to build rapport with customers, team members, and stakeholders.
• Leadership Abilities: Proven capability to lead and inspire a diverse sales team.
• Problem-Solving Skills: Innovative thinking to address challenges and seize opportunities.
• Tech-Savviness: Proficiency in ERP and CRM tools to streamline processes and improve efficiency.
• Adaptability: Willingness to travel and adjust to dynamic market conditions.

Impact of the Role

This position offers an opportunity to significantly contribute to the company’s growth and success by:

• Strengthening customer relationships and enhancing satisfaction levels.
• Driving sales performance and meeting ambitious revenue targets.
• Expanding the organization’s presence in both domestic and international markets.

If you’re a motivated professional with a passion for sales, a knack for leadership, and the ability to adapt to a dynamic environment, this role provides a challenging yet rewarding career path.

Contact Us Today:

• Phone: +91-94459 06767
• Email: support@virikshahrsolution.com
• Website: www.virikshahrsolution.com
• Office Address: 12, Padmavathi Avenue, Phase-2, Thirumalai Nagar Annexe, Perungudi, Chennai, Tamil Nadu 600096.

Get in touch with Viriksha HR Solutions, the Best HR Consultancy in Chennai, to explore how we can tailor our services to meet your business needs.