In the world of human resources, many companies are outsourcing their human
resources tasks to external providers.
Outsourcing is a common business practice where a company contracts out specific tasks or functions to an external provider. Many times, companies outsource things that are not their core business. This can
include tasks such as managing operations or services that are too complex or costly
for the company to do itself. But how does HR outsourcing work? And what can be
outsourced? Before we discuss the pros and cons of human resources outsourcing, let’s first
understand how human resources outsourcing works. Which HR functions can be
What Is Meant By Human Resource Outsourcing?
HRO is when a company decides to transfer some or all of its HR functions,
responsibilities, management, and risks to a third-party provider. This can vary
depending on the company and what they need.
There are several types of HRO. Business Process Outsourcing (BPO) is when an
external provider handles one or several HR functions, like recruitment, payroll, and
administration. Another option is Shared Service Outsourcing, where the HR services
provider only undertakes smaller tasks like auditing and maintaining company records.
Commonly outsourced HR Functions
Now it is time to look at the most common functions that are outsourced by
1. Performance Management
Performance management is a human resource function that is often outsourced. This
includes monitoring and measuring employee performance, training and development,
talent management and succession planning, defining KPIs, and ensuring employees
are achieving targets.
This HRO option helps companies keep track of their employees and how they are
performing in their jobs. Keeping track of employee performance can be hard for small
HR teams, but this option makes it easier.
One common function of an HRO is time-consuming staffing. This process can be
difficult because it involves finding the right people through the labor market, using
technology, and writing good job descriptions. The next step is screening candidates,
interviewing them, and testing their skills. After that, you need to find the best fit for the
team and role by connecting them with the hiring manager.
This is often called recruitment process outsourcing (RPO). This is when a company
hires a lot of employees or one really good employee. This is done by companies that
specialize in this.
They can help with part of the process or all of it. If they do all of it, then they are also in
charge of finding good employees and making sure their backgrounds are good.
People are important for the success of a business. That’s why companies try to reduce
turnover and improve employee performance by making sure everyone is paid fairly.
When a company outsources its payroll, it means that someone else will do the job of
paying the employees.
The company might also outsource its job evaluation system,
which is how jobs are measured, and how executive pay is decided.
Businesses use HRO companies to help them create and manage their employee
This is done to limit the company’s liability, save money, and
make things more efficient. By working with an HRO company, businesses can use the
company’s knowledge of the market and skills to do things that would take years for HR
staff to learn. Even then, they would need a lot of experience.
Many companies outsource their HR compliance functions. This is because there are a
lot of laws and regulations that keep changing. Companies need to research and be
aware of the current legislation to make sure they are following the law.
If a company wants to be sure they are meeting all legal and regulatory requirements, it
is important to have experts who understand the legislation surrounding subjects like
payroll, insurance, and pensions. Specialized HRO service providers often excel in this
5. Benefits Monitoring
An important part of an HR department’s job is to make sure the company is successful
and that its employees are safe and well. Sometimes this can be difficult to do, so the
department may choose to outsource some of its work to a company that specializes in
this kind of thing. This can help the HR department get better results.
The HRO service provider handles the most complex aspects of benefits administration.
This includes opening the enrollment process, tracking benefits history and eligibility,
and offering health care, pension, and retirement plans.
Benefits of Human Resource Outsourcing
Deciding to use HRO services – or not to – can be a challenge for an organization. A
company would need to look at its financial ability and overall size while some
companies can be ambitious, which isn’t always a bad thing. But sometimes the size of
a company or its industry dictates certain needs that are better handled by outsourcing
human resources functions instead of trying to do them in-house.
Businesses need to think about whether or not using HRO will be worth it. They also
need to research different human resources consultancy services and find the one that
fits their needs. To help companies get the most out of their human resources
outsourcing experiences, here are the five main benefits of HRO.
1. Access To Cutting-Edge Technology
Many companies are slow to upgrade their outdated HR information systems.
Upgrading can be expensive and take time.
It also requires training employees to use the new system. But HR outsourcing
companies always have the latest technologies. This allows them to be competitive and
helps companies save money.
2. Assisting In Saving Time
Company executives are always looking for ways to save money and time. For example,
they might try to save money on labor, operational, or administrative expenses. One way
to do this is by using a company that specializes in human resources outsourcing.
This company can do the same job as an in-house HR professional, but they will do it
faster and for a lower cost. This is especially important for small businesses, which
often don’t have the money to spend on an entire HR department.
Employers can be picky about which human resources outsourcing provider they
choose. There are many providers in every market, so employers can explore a wide
range of customizable options to fit their needs.
4. Lesser Risks
HRO services help businesses avoid risks. Businesses often hire HR service providers
for a short period of time. This helps them meet their needs in a certain time frame,
without having to pay monthly salaries or fees for services they don’t need.
This also reduces the pressure on their finances. HRO firms have experts who know
about the latest laws and regulations. This can help reduce the risk of an HR
5. Enhance Strategic Focus
Some companies outsource their HR activities because they already have a department
dedicated to that. But there are other reasons too. Outsourcing can save money and
make things more efficient. Companies can also use technology to help and find the
best practices in other areas of their business.
Many companies are now choosing to outsource the transactional functions of HR so
that their in-house professionals can focus on more strategic tasks. Recruiting, paying
people, giving them benefits, and training them can be easily handled by an outside
This will save the company time and money while still providing high-quality results. By
focusing on aligning HR strategy with the broader business strategy, businesses can
achieve even more growth.
Drawbacks of Human Resource Outsourcing
While outsourcing HR functions can have some benefits, companies need to be aware
of the drawbacks.
1. Affect Employee Morale
HRO can have a downside where employees get demotivated when people from outside
the company are brought in. This could lead to less wages, layoffs, or budget cuts. This
is bad for the company because it means less productivity. Companies can avoid this by
working with external providers who create a fair environment and work well with the
2. Confidentiality Risk
The HR staff of a company usually handles very sensitive information, like bank account
numbers and medical records. To choose a good HRO company, employers need to
research how well these companies keep confidential information confidential and
handle sensitive material.
3. Can Delay Training
If a company decides to establish its HR department, it might lose the chance to
develop its talent. However, this does not mean that HRO should be excluded as a
solution. Even though there might be difficulties, employers should collaborate with HR
firms so that employees can be trained and future transitions can be made easier.
4. Less Human Interaction
One of the challenges of using HRO firms is that employees may not be able to
communicate with management as easily. When companies outsource HR functions,
employees might feel disconnected from the people who are dealing with their
personnel matters. To help with this, employers can have outside HR professionals visit
the workplace occasionally.
HRO With Viriksha HR Solutions
At Viriksha HR consultancy in Chennai, our HR specialists offer a range of human
resourcing outsourcing services to small and medium-sized businesses in India. We
have a wealth of experience in a variety of industries and sectors, making us the go-to
provider of HRO services for many companies. We can help your business with services
such as payroll processing, manpower planning, BPO, HR strategy, and more.
If you outsource your HR functions to a company like Viriksha HR Solutions, you will be
able to focus on your core business better.
This is because Viriksha HR Solutions will focus on your employees and all the other HR operations.
If you want to grow your company but find it hard to hire the right people, or if you want
to outsource your human resources functions, take a look at our website:
https://virikshahrsolution.com/ and see how we can help your business grow and last
for a long time.
HR departments play a very important role in many companies. HR consultants are
responsible for making sure the right people are hired for vacant jobs and that they have
the necessary training to do their job well. In other words, they create a healthy work
environment for new and current employees. But it can be difficult, expensive, and not
always possible to have an entire HR team in a company.
Human resources outsourcing is a way for businesses to make sure their employees are
well-managed and well-cared for. This service can be used by small, medium, and large